Mangrove roots — stable structure beneath the surface

AI-Assisted Business Support · Miri, Sarawak

Less time on paperwork.
More time running your business.

Lestari Works puts together the figures, drafts the replies, and keeps a log of hours — so the work that slows you down gets handled quietly in the background.

Request a Quote See Our Solutions

+60 85 426 738 [email protected] 9 Jalan Bendahara, Miri, Sarawak

What We Offer

Three focused services, each with a clear scope

Reporting Aid for Compliance Returns

For recurring returns and reports where the work is assembling figures. Numbers are gathered into the required format with a checklist of what you must verify before submitting. Every figure carries a link back to its source.

Figures assembled from your existing systems
Source links included for every figure
Responsibility for accuracy stays with you

What we need from you: access to your figures source, the return format you use, and your verification sign-off.

Busy season note: preparation time does not increase — the checklist format is the same regardless of volume.

RM 136 Enquire

Vendor Enquiry Desk

A desk for businesses fielding constant supplier and vendor enquiries. Incoming messages get a drafted reply from your standard terms and current lead times, held for a person to approve before anything is sent.

Drafted replies held for your approval
Sensitive pricing decisions never drafted automatically
Monthly refresh of lead times and seasonal terms

What we need from you: your terms library, current lead times, and clear rules on which enquiry types need human review.

Busy season note: draft volume scales with enquiry volume. Your approval step stays the same size.

RM 370 Enquire

Support Hours

A retainer of ten support hours per quarter for businesses that mostly manage on their own but want someone to call. Used for corrections, small changes, staff questions, or a second opinion on a vendor offer.

10 hours per quarter, transparently logged
Unused hours roll forward once
We tell you plainly when a request is outside our scope

What we need from you: a clear description of each request when you raise it so we can log time accurately.

Busy season note: hours are drawn down as used. If you expect a busy quarter, let us know early so we can plan together.

RM 618 / quarter Enquire

Why Lestari Works

What you can expect from working with us

Full traceability

Every figure we assemble links to a source. You can follow the trail from the return back to the original record.

Human sign-off stays with you

We do not submit on your behalf. Every checklist ends with your signature. Responsibility stays where it belongs.

Narrow and honest scope

We will tell you if a task is outside our competence. We do not stretch to cover things we cannot do well.

Time returned to you

Assembly work, drafting, and logging happen on our side. You spend time checking and deciding, not gathering.

Transparent hour reporting

Support hours are logged and reported at the end of each quarter. You always know where the time went.

Sensitive matters stay separate

Pricing exceptions and credit decisions never receive an automated draft. These go to a person every time, without exception.

Ready to take the assembly work off your plate?

Tell us what takes up your time and we will say plainly whether we can help. No obligation, no pressure.

Request a Quote +60 85 426 738

Or write to us: [email protected]

Common Questions

Things people usually ask before starting

What does "AI-assisted" actually mean in practice?

It means we use software to gather, sort, and draft — tasks that are repetitive and rule-based. A person at Lestari Works reviews the output before it reaches you. You are not interacting with a chatbot. The AI handles the assembly; our team handles quality and judgement.

Do I need to give you access to my accounting software?

For the Reporting Aid, we need to read the figures — how that access works depends on your system. We agree on the method before setup. For the Vendor Enquiry Desk and Support Hours, we typically work with what you share directly, such as a document or message thread.

Who is responsible if a compliance figure turns out to be wrong?

Responsibility stays with you. The checklist we build is designed so that you can see exactly what we assembled and where it came from. The last step is always yours. We make that step as clear and short as possible; we do not remove it.

How do the Support Hours work if I have a quiet quarter?

Unused hours roll forward once — into the following quarter. If they remain unused after that, they expire. We report at the end of each quarter so you always know the balance. If you find you rarely use the hours, it may be worth reviewing whether the retainer is right for you.

Can I start with one service and add more later?

Yes. Each service is set up independently. Many clients begin with the Reporting Aid because it has a fixed scope that is easy to evaluate, then add the Vendor Enquiry Desk once they see how the working relationship goes.

What happens when a vendor enquiry involves pricing exceptions?

Those never receive a draft. The enquiry is flagged and passed to you without a suggested reply. We define exactly which categories fall into this during setup, based on your business rules.

How do I get started?

Use the form below or call us at +60 85 426 738. We will arrange a short call to understand your situation and say honestly whether any of our services are a reasonable fit.

Our Location

Find Us in Miri

9 Jalan Bendahara, 98000 Miri, Sarawak, Malaysia

Contact

Send Us a Message

Contact Details

Phone

+60 85 426 738

[email protected]

Address

9 Jalan Bendahara
98000 Miri, Sarawak
Malaysia

Working Hours

Mon – Fri: 8:30 am – 5:30 pm
Sat: 9:00 am – 1:00 pm
Sun & Public Holidays: Closed

Less time on paperwork.More time running your business.